We hope that you can find most frequently asked questions on this page. If you have a question specific to your apartment, please check the list of facilities on your chosen apartment page. Please do not hesitate to contact us either by phone or email for any other questions you might have.
Keys may be collected from our office during opening hours.
Check-in outside of opening can be arranged in advance through our office and a representative will meet you at the chosen apartment.
Monday to Friday 09:00 hrs to 17:00 hrs
Standard Check-in 14:30 hrs to 20:00 hrs
Late Check-in 20:00 to 22:00 hrs (£30 GBP) payable at time of booking
Extra Late Check-in 22:00 to 24:00 hrs (£40 GBP) payable at time of booking
Early check-in may be possible depending on the scheduling
Normal Check-out is before 10:30hrs
Late Check-out 12:00hrs (£20GBP payable at the time of booking)
Guests are welcome to leave luggage at our office during opening hours if they arrive before normal check-in time or have a later flight or train
Please contact our office for more information
Many of our properties have on-site car parking. This can be added to your booking if applicable. For those properties which have no parking facilities, we have discounts arranged with most public car parks in the city. Please contact us for more information
Pay 10% to confirm your booking
Pay remaining 90% no later than 7 days before arrival
Refundable Security Deposit payable no later than 7 days before arrival