General Conditions

Please note that payment of your deposit implies your agreement to our full terms & conditions listed below. These are as follows:

• All guests must be over 25 years old or accompanied by a parent or legal guardian
• We do not allow stag or hen groups
• We do not allow events or parties to be held in the apartments
• Glasgow City Flats is not the owner of the properties on this website
• All of the advertised properties are fully managed by Glasgow City Flats.
• The maximum number of guests is that which you have paid for unless stated in your booking confirmation
• Bed linen and towels are provided during your stay
• All electricity and gas consumption is included in the rental cost
• Booking Fees must be paid no later than 14 days before arrival
• We reserve the right to cancel your booking without refund of any payment received if the booking fees are not received on time
• Internet access is provided without charge
• Smoking is not permitted in any of the apartments
• Pets are not permitted in any of the apartments
• Access to the apartment by Glasgow City Flats will be granted at all reasonable times for purpose of inspection and repair or maintenance of the apartment and fittings
• We cannot be held responsible for the occasional non-availability or non-functioning of shared services such as elevators within the apartment building
• The apartment must be returned in good condition and the same general state it was received. Breakages or excessive cleaning requirements will be charged to the guests.
• We reserve the right to decline your reservation for whatever reason We deem appropriate. You will be refunded 100% of any payment made to us if your booking is declined

We reserve the right to withhold or deduct the appropriate amount from your deposit for any of the following reasons

• Loss or non return of keys
• Anti-social behaviour
• Damages to the property or excessive cleaning requirements

Check-in Times

• Check-in from 2.30pm – 8pm
• Check-out by 10.30am

Late Check-in/out Fees

• From 8pm – 10pm Check-in fee £20.00
• From 10pm – 12pm Check-in fee £30.00
• Fee for Check-out by 12pm is £20.00 and must be arranged before the check-out day. It may not always be possible
• Check-in after midnight is not possible

PAYMENT & CANCELLATION TERMS

When booking directly with Glasgow City Flats Limited, the applicable payment terms are the following:

• 10% deposit payable to confirm the reservation
• 90% payable no later than 14 days before check in
• Refundable security deposit payable no later than 14 days before check in

For stays > 60 nights, invoices can be raised into blocks of 30 nights. Each block would be due 14 days before the next block commences.

In case of cancellation for bookings made directly with Glasgow City Flats Limited, the following terms apply

• Up to 30 day before check-in is fully refundable
• 29 to 14 days 10% of the total is non-refundable
• Less than 14 days, 100% fully non-refundable

For stays > 60 nights, 28 days notice is required either pre-arrival or once in-house.